Ticketing

BOOKING INFORMATION

Tickets to all events at WORD Christchurch Festival 2021 are accessible via the events on our website.

EVENTFINDA

Ticketing for all events except those held at The James Hay Theatre.

ONLINE: www.eventfinda.co.nz

PHONE: 0800 BUY TIX (289 849)
Monday to Friday 9:00am – 5:30pm. Closed on Saturday, Sunday & Public Holidays.

 

TICKETEK

Tickets for events at the James Hay Theatre, Town Hall are only available through Ticketek.

ONLINE: www.ticketek.co.nz
PHONE: 0800 TICKETEK (0800 842538)

In Person: The Box Office located at The Isaac Theatre Royal, 145 Gloucester Street.

Weekdays from 10am – 4pm. You can get in touch with the Ticketek Box Office by calling
03 260 5260, or 0800 TICKETEK (0800 842 538) or by email online@ticketek.co.nz

On event day: Ticketek Box Office at the Town Hall will be open one hour before the event starting time.

CONCESSION TICKETS

Concession tickets are available to Gold Card holders, students with ID and unwaged. Service fees as above.

 

DOOR SALES

Where possible, if not already sold out, door sales will be available from one hour before the session from the relevant venue. Please note door sales are strictly limited and we advise booking early to avoid disappointment. Door sales will be the advertised standard ticket price plus service fees.

 

BOOKING FEES

All tickets purchased are subject to booking and service fees as outlined below.

EVENTFINDA SERVICE FEES

ONLINE: $1 per ticket booking fee plus credit card surcharge 2.5%

AGENCY: $2.50 per ticket booking fee plus credit card surcharge 2.5%

PHONE: 0800 BUY TIX (289 849)

$8.00 service fee  per ticket plus $1 per ticket booking fee plus credit card surcharge 2.5%

TICKETEK SERVICE FEES

BOX OFFICE:

$1.00 per ticket for tickets face value $20.00 and below

$2.50 per ticket for tickets face value $20.01 and above

RETAIL AGENCY: $3 per ticket

TRANSACTION FEE
Ticketek may charge customers who purchase tickets using Ticketek’s sales network a Transaction Fee as follows:
Internet w/ tickets mailed via standard post: $8.50 per transaction
Internet w/ tickets delivered by email or SMS: $5.50 per transaction
Mobile (delivery via SMS to a smartphone): $5.50 per transaction
Call centre with tickets mailed via standard post: $9.50 per transaction
Group tickets w/ tickets mailed via standard post: $9.50 per transaction

Courier $5.50 per transaction

Rural Courier $7.50 per transaction

* Fee is per transaction up to 10 tickets (except for group transactions)

Credit card/Merchant fees: 2.55% Diners/AMEX 2.65%

 

SEATING REQUIREMENTS

If you require any assistance with seating or need to make a wheelchair and/or companion booking please call the WORD Christchurch office directly on 03 377 5313 or email ticketing@wordchristchurch.co.nz

 

FREE EVENTS – Capacity for free events is limited and we advise arriving early to secure a seat. Seats will not be able to be held. Please arrive 15 minutes prior to event to secure your seat.

COVID-19 scanning will be available at all venues and we ask all patrons to scan in to be safe.

 

IMPORTANT INFORMATION

Ticket prices are GST inclusive and subject to availability.

General Admission events do not have allocated seating.

Tickets are non-transferable between events.

There are no refunds or exchanges on lost or stolen tickets.

There are no exchanges or refunds on ticket price or service fees except as required by law.

We reserve the right not to admit latecomers until a suitable point in the session.

 

PROGRAMME CHANGES AND UPDATES

WORD Christchurch Festival reluctantly reserves the right to change the schedule, speakers or replace sessions. Any unavoidable changes will be advertised on the festival website, and through our social media networks. In the unlikely event of a cancellation, the ticket price will be refunded. Transaction/service fees are non-refundable.

Keep updated by subscribing to the WORD Christchurch newsletter.
wordchristchurch.co.nz

 

BOOK SIGNINGS

Book signings by authors will take place immediately after each event. You may bring your own copy of a book or buy one on the day from the festival bookshop.

 

WORD CHRISTCHURCH FESTIVAL 2021

P O Box 29 270
Christchurch 8440
Phone: + 64 3 3775313
Email: admin@wordchristchurch.co.nz
www.wordchristchurch.co.nz

 

 

 

Contact us

Word Christchurch Festival 2021

PO Box 29 270
Christchurch 8440

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